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Legal

Delete your Vitalume account

Effective September 9, 2026. Applies to the Vitalume apps, website and services operated by Wapp LTD.

Delete in the app

You can delete your Vitalume account and all of its data yourself, instantly, from inside the Vitalume app on iOS or Android. This works for accounts signed in with Apple or Google and for guest profiles that never created an account.

  1. Open Vitalume and go to the Profile tab.
  2. Tap Settings.
  3. Scroll to the bottom and tap Delete account.
  4. Confirm. Your account and the data listed below are removed immediately.

Deleting your account does not cancel an active subscription. Manage or cancel it in the App Store or Google Play subscription settings on your device.

Request by email

If you no longer have the app installed, or cannot sign in, email privacy@vitalume.ai from the address linked to your account with the subject "Delete my Vitalume account". We verify the request and complete the deletion within 30 days, and we confirm by reply when it is done.

What is deleted

  • Your account and sign-in identifiers (email address, Apple or Google user ID, Supabase user ID).
  • Profile and goals: sex, age band, height, weight, activity level, goal and dietary preferences.
  • All logs: food diary entries, meal photos, voice transcriptions, workouts, sets, body metrics and weight history.
  • Your complete coach chat history.
  • Health data synced to our servers from Health Connect or Apple Health.
  • Home-screen widget data and any local copies on the device the deletion is performed from.

Deletion is immediate in our production database. Encrypted backups that may contain your data are purged within 30 days.

What is kept

  • Billing records held by Apple, Google and our billing provider (RevenueCat) for as long as tax and accounting law requires. These do not include your logs or health data.
  • Free-plan usage counters tied to an anonymous installation identifier, which expire automatically after 30 days.
  • Aggregated, de-identified statistics that cannot be linked back to you.

Health Connect and Apple Health

Deleting your Vitalume account removes the copies we hold. Data that lives in Health Connect or Apple Health itself belongs to those platforms and stays on your device; you can revoke Vitalume's access or remove that data from the Health Connect or Health app settings at any time.

Questions about deletion or any other privacy matter: privacy@vitalume.ai. See also our Privacy Policy.